At Home Bloom Garden, we understand that receiving your plants in perfect condition is just as important as choosing them. Our delivery process is designed with care, efficiency, and the well-being of your plants in mind. Whether you’re adding a fragrant Jasmine to your balcony or a majestic Bamboo to your backyard, we ensure your green companions arrive safely and ready to thrive.
Shipping Options & Timelines
We offer two reliable shipping methods to cater to your needs:
1. Standard Shipping
- Carrier: DHL or FedEx
- Cost: $12.95 (flat rate)
- Delivery Time: 10-15 days after dispatch
Ideal for gardeners who want a balance of speed and affordability. Your plants are packaged with extra care to ensure they remain healthy during transit.
2. Free Shipping
- Carrier: EMS
- Cost: Free for orders over $50
- Delivery Time: 15-25 days after dispatch
Perfect for those planning ahead or ordering larger quantities. Enjoy the convenience of free delivery while we ensure your plants are securely packaged for their journey.
Note: All orders are processed within 1-2 business days. You will receive a tracking number once your order ships, allowing you to monitor its progress every step of the way.
Global Reach with Local Care
Based in Chicago but serving gardeners worldwide (excluding only a few remote areas in Asia and other regions), we combine global shipping expertise with personalized attention. Our team ensures each plant is acclimated and packaged to withstand its journey, no matter the destination.
Receiving Your Plants
When your plants arrive, please unpack them immediately and give them a gentle watering if the soil feels dry. Place them in appropriate light conditions as specified in the care instructions included with your order. Should you have any concerns about your delivery, our customer service team is here to help.
Returns & Guarantee
We stand by the quality of our plants. If you’re not completely satisfied, please contact us within 15 days of receipt, and we’ll gladly assist with returns or replacements. Your satisfaction is our priority.
Thank you for trusting Home Bloom Garden with your gardening needs. We’re honored to be part of your journey to create a beautiful, fragrant, and joyful outdoor sanctuary.